Altigreen Propulsion Labs Private Limited (“Altigreen/Company/we/us”) values the privacy of persons (“Visitor/ User/Customer/you/your”). We appreciate your trust in us by agreeing to share your personal information with us by visiting the website (www.altigreen.com) or using vehicles manufactured by us or availing the services of dealers, authorized service centres and other channel partners/ associates of Altigreen (collectively “Altigreen’s Products and Services”).
In the interest of transparency and in complete compliance of applicable laws pertaining to sharing and usage of personal information of User/Visitor, we hereby release this Privacy Policy (this “Policy”) for your information. This Policy describes how Altigreen collects, safeguards and treats the personal information of Users and this Policy applies to anyone who uses Altigreen’s Products and Services. User is deemed to have given his/her/its consent to this Policy by using Altigreen’s Products and Services.
By way of this Policy, we request our User to acquaint themselves with the practices that are followed by Altigreen to safeguard personal information.
On visiting the website of Altigreen and by using Altigreen’s Products and Services, you agree that we can collect following information from you:
Personal Identifiable Information (“PII”) and Personal Data (“PD”): PII and PD are such information by which a natural person can be identified. PII and PD shall be considered to include following information of User: name, email, mobile number, phone number, street, city, state, pin-code, country, location information and IP address.
Transactional Information: Whenever Visitor or User makes any online or offline financial transaction with us, we collect payment method, billing address and billing name of such User or Visitor. We do not store debit card/credit card information or expiry date or other information of such debit card/credit card. Our online payments are processed by our online payment partner and banks.
Demographic information: Under this heading, we collect following information from our Customers/Users/Visitors:
Telematics Data and Other Data: We also collect following information from you/User/Visitor/Customer:
Information collected directly from Customer/User/Visitor: Altigreen collects information directly from Visitors or Users when they visit the website of Altigreen or uses the vehicles manufactured by Altigreen. Note information is directly collected if you post any comment on our website or make any enquiry from us by email or phone.
Information collected passively: We use tracking tools to gather and run analytics data like browser cookies and web beacons for collecting information about Visitors and Users of Altigreen’s Products and Services.
Information sourced from third parties: In the case of Visitor or User using an integrated social media feature on website and applications of Altigreen, such third-party social media platform may share your information with us.
By visiting our website or applications and using Altigreen’s Products and Services, you agree and authorize us to store/disseminate the aforesaid information shared by you and collected by us for any legitimate use to our affiliates/associates/dealers/channel partners/event managers/retail financiers/lenders.
You further agree and authorize us to use information shared by you and collected by us for following purpose:
If we are required by any court or quasi-judicial body or any government or investigating agency to share your information collected by us, we may share required information to such government entity without any prior or subsequent intimation to you.
Information gathered and collected by us from our Users/Visitors are protected by our standard processes, which may not be at par with current industry standards to ensure protection of personal data against loss, misuse, unauthorized access, alteration, disclosure and destruction. Further, our processes are in compliance with applicable laws.
Despite the fact that we have developed security procedures and safeguard measures commensurate, we cannot guarantee security of information or data shared by User/Visitors passively or actively with us. Users/Visitors agree that they will not hold Altigreen liable or responsible for any breach of security unless Altigreen is grossly negligent in performing its obligations under applicable laws.
If the Visitor/User has any query or concern relating to data security or this Policy, he/she/it may contact the Company at cio@altigreen.com
Grievance Officer
In accordance with Information Technology Act, 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:
Head of Information Technology Infrastructure:
Name - Mr. Savyasachi M. J.
Email - IT.Grievance@altigreen.com
Address - Survey No. 17/3, Euro School Road, NCPR Industrial Layout, Doddanakundi Industrial Area 2, Seetharamapalya, Hoodi, Bangalore North, Bengaluru 560048.
Any person desirous of raising a complaint may contact the Grievance Officer.
This Privacy Policy is effective from the date of its publication on the website of Altigreen. This Policy is subject to change and amendment from time to time for any reason, including to keep the Policy in compliance with applicable laws. Users/Visitors are requested to visit this page periodically since we shall not send out any notification of an amendment to this Policy.
Any dispute arising out of and in relation to this Policy shall be governed by the laws of India. Further, Courts at Bengaluru shall have exclusive jurisdiction in respect of all disputes arising out of and/or in relation to this Policy.
